Refund & Return Policy

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Effective Date: May 1, 2025

At MyFederalResume.com, we specialize in providing instantly accessible, high-quality digital products designed to help job seekers navigate the federal hiring process. Due to the nature of digital downloads, all sales are final.

All products sold through MyFederalResume.com are digital and non-tangible. As such, once a product has been purchased and access has been granted (via download or email delivery), it is considered “used” and non-returnable. We do not offer refunds, returns, or exchanges for any digital purchases. Please carefully review product descriptions, previews, and any included materials before completing your purchase.

If you experience any issues accessing your files, please contact us at Info@MyFederalResume.com. We will make every reasonable effort to assist you and ensure you can access your purchased content. Please note that MyFederalResume.com is not responsible for issues caused by:

• Incompatible software or devices  
• Accidental purchases  
• User error or misinterpretation of product scope  
• Internet connectivity or download limitations on the user’s end

All content sold on MyFederalResume.com is protected under U.S. copyright law. Purchased materials are licensed for individual use only and may not be copied, shared, resold, distributed, or republished in any form without prior written consent. Unauthorized reproduction or distribution may result in legal action.

Filing a chargeback or payment dispute after knowingly purchasing a non-refundable digital product constitutes a breach of our terms. We strongly encourage you to contact us at Info@MyFederalResume.com to resolve any concerns before contacting your payment provider.

By purchasing from MyFederalResume.com, you acknowledge that you have read and agreed to this Refund & Return Policy. This policy is binding at the time of purchase and applies to all customers.